Cancel Service

Please be advised that if you cancel your service, all backups in your account will be deleted. Once your account has been cancelled the backup deletion cannot be undone. Before cancelling the account, please be sure to manually download any backup files you may want to keep.

Cancellation stops the auto-renewal of a “Website Backup Bot” subscription and the future payments. Subscriptions are active till the end of the billing cycle. For instance, if you have paid for an annual subscription, it is active unto the end of those 12 months. Cancellation does not delete your account profile login (but deletes backup files), and you can re-subscribe any time. Please note that all subscriptions are auto-renewed unless explicitly cancelled.

If you wish to cancel, please call Customer Service at: 800-625-3500

Note: Cancellation of your account can only be done by phone. You can not email the support department to cancel; they do not have access.

Learn More About Website Backup Bot

secure website backups

Free WordPress Plugin

Our WordPress Backup plugin is straight-forward, and made especially for WordPress websites. Honestly, the simplest and fastest way to backup your site. Hassle free.
secure website backups

Optional Cpanel or FTP

Connect to your hosting service using FTP credentials or your cPanel login. Or use our WordPress plugin for the same result. Either way, our service makes setup easy.

secure website backups

Incremental Backups

Auto scan your site files for any new, deleted, or modified files and then only backup those changes. This reduces redundant storage usage to save you money.

secure website backups

Secure Cloud Storage

Protect your website and your business with a website backup. Rest easy knowing your site is backed up with our encrypted and secure Amazon cloud storage.